Apoc Industries will accept returns for up to 90 days from the date of purchase. A refund will be given on parts only and excludes labor or installation charges and shipping & handling. Please include all original items in original condition in your return shipment. Incomplete returns may not be eligible for a full refund. No returns will be accepted after 90 days. A 15% re-stocking fee will be applied on every return unless specified otherwise.
Special orders, closeouts and discontinued items are not returnable. Returns for items received as part of a "free shipping" offer will be credited for the amount of the returned items less actual outbound shipping charges paid by Apoc Industries. Customer is 100% responsible for ALL shipping costs on returned items. Any refused shipments that are returned to Apoc Industries will automatically have all shipping charges deducted from the refund.
All refunds will be applied to the original payment method that was used. Refunds are generally issued within 5-10 business days of Apoc Industries receiving all returned goods. Your bank may require processing time to reflect the refund in your account.
For defective items or returns, please call 865-983-5004 and provide a specific reason for your return + request a return authorization.
Return pre-paid package(s) to:
3015 Cecil Hatcher Drive
Louisville, TN 37777